The field desk
Questions about the line, the rates or a page on this site land here. We read everything and answer what the label allows us to answer.
What the desk handles
Mixing arithmetic, which formulation fits a room, what a page on this site meant, and corrections when our text drifts from the printed label. Those are the letters we answer fastest.
Order questions belong to the retail partner where the purchase happened. Their order page holds the delivery and payment records, and they can see what we cannot.
Where letters go
Email reaches the desk at the address in the footer. Post reaches us at the street address below, which is a desk and a filing wall, not a storefront.
There is no counter to visit, nothing on hand to demonstrate, and a package sent to this address will wait a long time for someone who can process it. Everything that needs sending goes through the retail partner.
Where the letters go
A desk and a mailbox, nothing more. There is no counter here, no shelf to browse, and nothing to drop off. Letters reach us at this address; the cans themselves live with our retail partner.